It is often said that perception is reality. However, perception may not always be the truth. Making decisions about how to spend time,...

As our Board Chair, Victoria, so eloquently shared; this has been the perfect storm for analyzing, responding and improving our processes...

2020 Is One For The Records!

The Changing Times of 2019 2019 brought many changes for the Oregon Oregon Performance Improvement Association (OPPIA) as long-time OPPIA...

Becoming a World Class Inpatient Public Psychiatric Facility You probably know that the Oregon State Hospital (OSH) serves adults needing...

Camille Clark Wallin, Certified Lean Practitioner Some people come to the field of performance improvement and measurement from business...

Please join OPPIA for its Fall Lunch & Learn! Camille Clark Wallin, of Oregon State Hospital (OSH), will discuss the use of lean in...

(Applying the Tools of Lean: 5S, Kanban, Visual Control, and Problem-Solving … Used to Address Leadership, Management, Trust, and...

The Mission of the Oregon Public Performance Improvement Association (OPPIA) is to improve the performance of state and local government...

In this issue, we focus on strategic planning, performance measurement, and SMART goals. As a recent “insider” to city government, I...

Strategic Planning & Performance Management In 2016, the Oregon Department of Transportation (ODOT) began working on a framework for the...

Victoria Hawley, Performance Excellence Business Partner, Oregon Dept. of Transportation I got my start in process improvement at age...

Improving processes at home. On August 2018, the Board of the Oregon Public Performance Measurement Association (OPPMA) changed its...

Purpose + Process + People = Results  In this issue, we focus on three pillars of performance management: Purpose + Process + People =...

City of Bend Launches Data and Analytics Program: A Case Study In September 2017, the City of Bend established a Data and Analytics...

Pamela J. Stroebel Powers, CPA, MBA, CIA, CRMA, CPM Why She Does What She Does…            Pam has always enjoyed numbers and as early as...