In this issue, we focus on strategic planning, performance measurement, and SMART goals. As a recent “insider” to city government, I leapt at the opportunity to become involved in my workplace’s strategic planning process and budget formation for our biennium. Hence, it was also a very timely opportunity to reflect on Monica Croskey’s article Intersection of Strategic Planning and Performance Measurement.
In the article, Croskey, a Strategy and Performance Manager for City
City of Bend Launches Data and Analytics Program: A Case Study In September 2017, the City of Bend established a Data and Analytics Program (DAP) to make data available for City staff for decision making and ensuring its accuracy, timeliness and relevance. For several years, various City departments had been working on data projects, reporting and performance measurement. With DAP’s creation, City management took the next step to develop a central resource to support data sha