OPPIA Board Members


Past Chair, Member
Victoria Hawley
Performance Excellence Team Business Partner, Central Services Division, ODOT
Andrea Comer
Business Operations Analyst, Commerce & Compliance Division, ODOT

Victoria has worked with ODOT since 2004 as an external and now internal consultant in the field of process management.  Prior to joining ODOT fulltime in 2014, she managed a consulting company designing and implementing quality management systems in the high tech and aerospace field. She served on the boards for American Society for Quality, Oregon Quality Award, Portland ISO 9000 Users Group, and others. 


As a certified process management consultant, her passion is helping organizations achieve tangible, measurable results.  She spends much of her time working with others to map, measure, monitor, and strategically improve their business processes.  When not working, she is usually on a road trip in her electric car.

Andrea's love for process improvement began when she was working with the Oregon Judicial Department (OJD).  While employed with OJD, Andrea had the opportunity to evaluate both our civil commitment and mediation orientation business processes. She applied lean principles and methodology, used local rules and statutes for requirements gathering, created efficiencies, and eliminated waste for all parties involved as well as the courts. Andrea's work also included the Court Care initiative where she was tasked with instrument development for a needs assessment in the early stages of a potential child care partnership opportunity with the courts.

Andrea has since gone on in her continuous improvement journey to work as an Operations Analyst at ODOT and is currently completing her continuous improvement manager certification (CCIM).

Treasurer, Member
Gloria Butsch
Finance Director for City of Independence

Gloria’s accounting career began in the early 1980’s in the hospitality industry in Ketchikan, AK; then as an accounting technician for a seafood processor in Kodiak, AK and as a sole proprietor of a bookkeeping and tax service.


In 1995, Gloria moved to Toledo, OR with her two young sons and went back to school, earning an Associates of General Studies – Accounting and a Certificate of Business Management.


Gloria spent the next 10 years working as the lead accountant for a CPA firm on the coast. She worked primarily on governmental audits for municipalities and local districts. In 2009 she left public accounting for employment as the financial manager of a water district. Gloria has been the finance director for the City of Independence since August 2011. She also currently services as a Director on the OGFOA Board and participates as a reviewer in the GFOA Budget Awards program.

Secretary, Member
Jessica Rondema
Organizational Strategy Analyst, Oregon Department of Transportation

Jessica is passionate about performance improvement, both in her personal life and in her professional career. She has been with the State of Oregon for twelve years, starting at the State Library of Oregon, before coming to ODOT in late 2017. Jessica has a BA in Anthropology from Willamette University and an MBA in Nonprofit Management from Marylhurst University. In her current position as an Organizational Strategy Analyst with the Office of Organizational Excellence at ODOT, she has the opportunity to work with people from across the agency on myriad initiatives. 

Her work includes process improvement, project management, organizational change management, facilitation, communications, and data analysis. When she is not working, Jessica can be found either reading a book with a cup of tea and a sleeping cat or looking for birds of prey at her favorite wildlife refuges.

Chair Elect, Member
Brandon Cobb
Compliance Specialist, Oregon Department of Education

Brandon started his career in state government in 2009. Several of these years were spent working in DHS and OHA, where he provided training and coaching on Lean methodologies of continuous improvement. He has managed various continuous improvement projects helping teams to define their purpose, develop meaningful metrics, and set performance measures.

Brandon is passionate about helping state government find ways to improve its operations, no matter how complex the system might be. He believes that anyone, regardless of their position title can find ways to make processes better. In his spare time, Brandon enjoys spending time with his family and coaching high school football.

Matt Rosen
Continuous Improvement Manager, Oregon Youth Authority

Matt has worked with and for government agencies since 2006 to utilize data in answering two critical questions: “Are we doing the work we said we would do?” and “Are we having the impact we expect our work to have?” As the Continuous Improvement Manager for the Oregon Youth Authority, Matt administers OYA’s Performance Management System, a core component to achieve positive youth outcomes by monitoring key processes throughout the agency, tracking their outcomes, and developing improvement plans as needed. Prior to working in state government, Matt served in several non-profits where he engaged his analytical and advocacy skills to improve and promote person centered services and supports to children; neighbors experiencing homelessness; and people with intellectual and developmental disabilities.


Though originally from the suburbs of Kansas City, Missouri, Matt and his family move to Oregon in 2017 from Washington, DC. Matt regularly takes advantage of our amazing natural resources and is an emerging long-distance triathlon racer and whitewater kayaker.

Willie Rhodes
Research/Database Analyst, Oregon Youth Authority

Willie loves playing in numbers and charts, communicating insights from data, and collaborating with others about what to do with that knowledge.

A research and database analyst with Oregon Youth Authority, Willie developed and maintained OYA’s performance management scorecard for several years. However, with that process now functioning smoothly, much of her focus has shifted to creating custom datasets that meet the unique requirements of her research teammates who are building predictive tools and assessing the effectiveness of youth programming. In addition, Willie is privileged to be the lead researcher on OYA’s annual employee survey and devotes time to process improvement activities whenever she can.

An OPPIA member since 2009, Willie joined the board in 2018. Inspired by the professional knowledge of her board colleagues and a particularly empowering OPPIA Lunch-and-Learn event, Willie completed Lean Six Sigma Green Belt certification in May 2020.

Board Chair, Member
Ken Smith, PhD
School Accountability Group

Kenneth "Ken" Smith began his professional journey in Indiana as an Accountant with non-profit organizations focused on food and medical assistance in the mid-1980’s.  He began teaching Accounting at the College level in 1989 and recently retired from Central Washington University after serving as the Department Chair from 2016 to 2019.  In 2015 he was elected to the Northshore School Board, the 10th largest district in the state of Washington, just north and east of the city of Seattle and served until 2017.


He focuses on measuring the financial and non-financial performance of government and nonprofit organizations and is interested in how these organizations use information and communicate amongst one another. Ken was President and Co-founder of the Institute for Better Governance, past President of the Association of Government Accountants-Seattle Chapter and a co-founder of Oregon Public Performance Improvement Association in 2005.


You can read some of his published papers at the [link will leave this site] Social Science Research Network.

Brittany Broughton
OPPIA Graduate Intern

Brittany is a graduate intern from Willamette University MBA with an undergraduate degree in Psychology.