OPPIA Board Members


Victoria Hawley
Performance Excellence Team Business Partner, Central Services Division, ODOT

Victoria has worked with ODOT since 2004 as an external and now internal consultant in the field of process management.  Prior to joining ODOT fulltime in 2014, she managed a consulting company designing and implementing quality management systems in the high tech and aerospace field. She served on the boards for American Society for Quality, Oregon Quality Award, Portland ISO 9000 Users Group, and others. 


As a certified process management consultant, her passion is helping organizations achieve tangible, measurable results.  She spends much of her time working with others to map, measure, monitor, and strategically improve their business processes.  When not working, she is usually on a road trip in her electric car.

Treasurer, Member
Gloria Butsch
Finance Director for City of Independence

Gloria’s accounting career began in the early 1980’s in the hospitality industry in Ketchikan, AK; then as an accounting technician for a seafood processor in Kodiak, AK and as a sole proprietor of a bookkeeping and tax service.


In 1995, Gloria moved to Toledo, OR with her two young sons and went back to school, earning an Associates of General Studies – Accounting and a Certificate of Business Management.


Gloria spent the next 10 years working as the lead accountant for a CPA firm on the coast. She worked primarily on governmental audits for municipalities and local districts. In 2009 she left public accounting for employment as the financial manager of a water district. Gloria has been the finance director for the City of Independence since August 2011. She also currently services as a Director on the OGFOA Board and participates as a reviewer in the GFOA Budget Awards program.

Sheila Faulkner
IT Staff Auditor, Oregon Secretary of State Audits Division

Sheila started her career at a very young age in the service industry (restaurant, beauty, retail), helping her to learn early on about a servant attitude, and why it is important. From there her career path lead her into working within not-for-profit industries on both the public and private sectors (commerce, training), shaping the need for effective and efficient work habits because time and finances were always limited. After that, her path focused on higher education, teaching her the need for continual growth in personal abilities, skills, and knowledge.

This enlightening of the mind made her turn her focus internally, becoming more balanced and focused, and taking time to develop herself professionally. This eventually led to greater opportunities where she worked for many years in the private industry (private corporation) in an industrial manufacturing setting. Here her focus became making the policies, processes, and activities within her powers more efficient, effective, documented, and streamlined.

Sheila was then given the opportunity to advance her education in the direction of her dreams, where she later went on to land a career in the field of technology. She is now serving the citizens of Oregon through auditing government information technology systems, processes, and controls. She continues in her personal and professional growth, and strives to help improve upon the systems, processes, and activities that are now within her purview. 

Brandon Cobb
Compliance Specialist, Oregon Department of Education

Brandon started his career in state government in 2009. Several of these years were spent working in DHS and OHA, where he provided training and coaching on Lean methodologies of continuous improvement. He has managed various continuous improvement projects helping teams to define their purpose, develop meaningful metrics, and set performance measures.

Brandon is passionate about helping state government find ways to improve its operations, no matter how complex the system might be. He believes that anyone, regardless of their position title can find ways to make processes better. In his spare time, Brandon enjoys spending time with his family and coaching high school football.

OPPIA Graduate Intern


Secretary, Member
Camille Clark Wallin, CPHQ, C-LP
Lean Leader, Oregon Health Authority, Oregon State Hospital's Office of Performance Improvement

Camille works in the Office of Performance Improvement at the Oregon State Hospital (OSH).  She leads hospital-wide process improvement efforts and Breakthrough Initiatives with executive level engagement and provides coaching on lean tools and techniques at all levels of the organization.  Oregon State Hospital has been recognized by the hospital's Federal accreditation body, the Joint Commission, as being "well beyond the curve" in hospital and healthcare lean implementation.  Prior to OSH, Camille spent three years at Salem Health, an organization that also uses lean techniques to improve processes and streamline workflows.  


Camille is a Certified Lean Practitioner, a Certified Professional in Healthcare Quality and has had training in change management, participatory decision-making, internal consulting and project management.  She also has deep expertise in information and knowledge management.  Before moving to the healthcare field, Camille worked in academic and government settings and at two Fortune 100 companies.

Willie Rhodes
Research/Database Analyst, Oregon Youth Authority

Willie loves playing in numbers and charts, communicating insights from data, and collaborating with others about what to do with that knowledge.

A research and database analyst with Oregon Youth Authority, Willie developed and maintained OYA’s performance management scorecard for several years. However, with that process now functioning smoothly, much of her focus has shifted to creating custom datasets that meet the unique requirements of her research teammates who are building predictive tools and assessing the effectiveness of youth programming. In addition, Willie is privileged to be the lead researcher on OYA’s annual employee survey and devotes time to process improvement activities whenever she can.

An OPPIA member since 2009, Willie joined the board in 2018. Inspired by the professional knowledge of her board colleagues and a particularly empowering OPPIA Lunch-and-Learn event, Willie completed Lean Six Sigma Green Belt certification in May 2020.

Dr. Ken Smith

Kenneth "Ken" Smith joined Central Washington University as an Associate Professor in 2014 and was elected Department Chair in 2016.  In 2015 he was elected to the Northshore School Board, the 10th largest district in the state of Washington, just north and east of the city of Seattle and served until 2017.


His teaching and research focus on measuring the financial and non-financial performance of government and nonprofit organizations. He is interested in how these organizations use information and communicate amongst one another. Ken was President and Co-founder of the Institute for Better Governance, past President of the Association of Government Accountants-Seattle Chapter and past President of the Oregon Public Performance Measurement Association (now the OPPIA – Oregon Public Performance Improvement Association, where he recently re-joined the Board).


He has written numerous academic and general public papers, and book chapters including the governmental chapters of the Advanced Accounting (11th, 12th and 13th Editions – by Pearson) textbook. His former work experience includes: owning his own business; serving as the interim Executive Director for the international nonprofit Wheels for Humanity; auditing and litigation support with CPA firms; and faculty appointments at the University of Washington, Willamette University, Pepperdine University, and Texas A&M University. In 2012 he received the Lifetime Achievement Award for Government Accounting Research from the Association for Government Accountants. In 2015 he helped the Seattle chapter earn the AGA Platinum Award for chapter-wide excellence in advancing government accountability.


You can read some of his published papers at the [link will leave this site] Social Science Research Network.

Sup Thanasombat​
Dawn Farr
Chad Olsen
Retired, City Manager

Chad was Chair of OPPMA's Executive Committee since 2014 (OPPMA was what OPPIA was referred to before being renamed). Chad holds an undergraduate degree and a Master of Arts in Public Policy and Administration from the University of Wisconsin-Madison.


His career has been spent in city management for local governments including Town Manager for the City of Manteo (North Carolina), Assistant City Manager for the City of Gillette (Wyoming), City Manager for Concordia (Kansas), City Administrator for the City of Rainier, City Administrator for the City of St. Helens and City Manager with the City of Carlton. Chad retired in June 2018.


Chad chose to work in local government because of the visible impact that can be made on the day-to-day welfare of our communities and citizens. He has focused with City Councils and staff on implementing priority setting and project monitoring systems, capital project planning and development, performance management, customer service and community engagement.